Presence & Leadership

Help your organization learn how to build credibility, establish authentic connections, and communicate messages with impact

Facilitating Difficult Conversations

Facilitating Difficult Conversations

The ability to deliver challenging information or feedback to authentically builds strong relationships.

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Why building relationships matters

Engaging in difficult conversations is a necessary part of our work with others. Those who can create trust, rapport, and understanding can facilitate these types of conversations in ways that are caring, transparent, and authentic.

What participants will learn

In this module, participants will learn skills and approaches they can use to be more effective when delivering challenging information or feedback, addressing problems or issues, or facing other similar situations.

Program agenda

Program Agenda
Delivery: Virtual, up to 15 participants
Audience: All levels and roles
Timing: 2-3 hours or tailored to your needs

Preparation
Participants will complete a set of reflection questions

Real Results.

“One of the best and most intense training I have ever attended!”

Participant

Leadership Program

Facilitating Difficult Conversations participants will leave with

learn an approach to reaching out to build trust
deepen their listening skills to build relationship
learn a four-step process to facilitate difficult conversations
reflect on how these skills can be applied

Your teams can inspire trust, promote collaboration, and motivate people

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Authentic communication is necessary for business success

Learn how we can help improve your company’s performance.