Blog
How Great Salespeople Cope With Losing Business
Let’s face it: Nobody likes to lose. That is not why we got into sales. The…
Innovation Strategies for Your Next Problem-Solving Session
Let’s be honest: when groups come together to problem-solve, no matter how enthusiastic they may be,…

eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
In Praise of Spontaneous Praise
About a year ago Gallup did an interesting survey. They were interested in answering this question:…
Words of Wisdom from Mike Tyson
Mike Tyson was being interviewed before one of his championship fights. The interviewer spoke at length…
Cutting through Clutter: Don’t Fall Victim to “E-mail Bankruptcy”
In a recent article, New York Times blogger Nick Bilton lamented his e-mail overload and came…
Philip, we hardly knew ya
He was one of us. An actor. "A member of the tribe" as my friend Tracey…