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Write Like a Leader Part 5: The Bottom Line Sandwich
Organizing is what you do before you do something, so that when you do it, it…
5 Tips for Managing People Who Are Older Than You
In 2004, there was a strangely prophetic movie called In Good Company starring Dennis Quaid and…
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Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
4 Reasons Not to Skimp on Coaching After Training
I sneak a quick glance at my watch. Three minutes to go. The workshop’s closing on…
6 Ways to Show Clients You’re Listening
When our facilitator Laura Daley teaches listening skills, she asks participants to name the four best listeners they…
The Quiet Leader
The terms introversion and extroversion, originally made popular by psychologist Carl Jung, have now become common…
How to Capture Your Readers’ Attention with Concise Writing
I leave out the parts that people skip. —Award-winning writer Elmore Leonard, on why his books…