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Asking for the Business
One of the hardest parts of the sales process comes right at the very end: asking…
Risky Business: Responding to clients’ difficult questions
We all expect our clients to ask us difficult questions – that’s just part of being…
eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
How to Keep Virtual Teams Engaged
Technology and logistical arrangements get a lot of attention when it comes to planning for remote…
Four Reasons to Train Your Trainers to Deliver Reader-Centered® Writing
If you’re visiting our blog, you already recognize the importance of business writing. From emails to…
Pause. Breathe. Relax. (Even for just a moment.)
Deep breathing can do many things – relax you, calm you, help you focus, relieve anxiety…
Stop Writing the Hard Way: A Step-by-step Solution
“I have carried the notes for this document around for eight months without being able to…