Blog
A Decade of the Smartphone: Watching My Modern Brain Change
What is this doing to our brains? How does my smart phone change the way I…
Anatomy of a Great Apology E-mail from GoDaddy.com
Normally, e-mail is not the proper vehicle for an apology; we recommend a face-to-face meeting or…
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Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
China Rises: A Story from Shanghai
Towards the end of our program, a young executive in a very expensive suit, who had…
Business & Humor: Handle with Care
Humor is a great way to defuse tension and at the same time, a delicate balancing…
CEO’s Recent HBR Article Kindles Fiery Grammar Debate
A few weeks ago, Harvard Business Review posted a blog by iFixit.com’s CEO Kyle Wiens and…
Reader-Centered Writing: Rewiring Your Approach to Business Writing
As business writing consultants, one of our greatest challenges is dispelling a common myth that there’s…