Other
What Every Salesperson Should Know About Empathy
Everybody wants to know what drives buying decisions. Companies conduct surveys, focus groups and research projects…
How Great Managers Thank Their Sales Teams
In an industry as demanding as sales, it’s important that managers ensure that their people always…

eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
The Mason Jar Parable
Isn’t it interesting to hear colleagues talk about memorable sales experiences they’ve been through? Here at…
The Unsolicited Idea… A Different Application
One of our favorite subjects covered in our sales training courses is what we refer to…
Presence for New Managers
You know, Steven, you’re a little like a terrier nipping at my ankles. Sometimes you just…
The Power of the Parallel Situation
As sales professionals, we can never have enough tools in our arsenal for dealing with client…