Presence and Leadership
Get Your Team Working Like a Well-Oiled Machine
To build intrinsic momentum, point out where individual contributions — like pieces of a puzzle — add…
Using Silence in Sales Calls
If sales professionals begin a call with a mindset that silence could be a positive sign…

eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
What Salespeople Know About Relationship-Building That You Don’t
My ultimate goal is to help them: personally, through my network, and hopefully, by what my…
Global Communication: How to Master Multi-Cultural Challenges
Non-native speakers may need more time to collect their thoughts and translate their message correctly into…
Presence and Capacity Theory
And if I am not fully present at every meeting, i.e., “not totally in the moment,…