Strategic Business Writing
Being Evasive: When Leadership Email Writing Goes Wrong
Sometimes finding the right words to relay sensitive information can be difficult. Back in our September…
Digital Body Language in Business Writing: How Do You Come Across?
Co-author Diane Bailey-Boulet Last month, CSO Insights conducted a webinar about “digital body language.” The concept…
eBook
Connecting Through Storytelling: Unleash the Power of Compelling Communication
Help your team increase its effectiveness by using storytelling to create authentic, meaningful, and memorable connections.
Why Not Legislate Clear Writing at Your Company?
The fiscal cliff. Gun control. Legalizing marijuana. These are just a few of the U.S. Federal…
Anatomy of a Great Apology E-mail from GoDaddy.com
Normally, e-mail is not the proper vehicle for an apology; we recommend a face-to-face meeting or…
CEO’s Recent HBR Article Kindles Fiery Grammar Debate
A few weeks ago, Harvard Business Review posted a blog by iFixit.com’s CEO Kyle Wiens and…
Reader-Centered Writing: Rewiring Your Approach to Business Writing
As business writing consultants, one of our greatest challenges is dispelling a common myth that there’s…